Payment Methods
In our shop, you can pay exactly the way that suits you best. Whether you choose to pay by credit card or PayPal – the choice is yours. All payment methods are safe, transparent, and of course free of charge for you. Thanks to modern systems, processing is fast and reliable, so your order can be handled right away. This makes shopping at Compass24 even more convenient.
Visa / Mastercard
Simple, fast, and accepted worldwide
Paying with Visa or Mastercard is one of the most convenient ways to shop online. No additional accounts are required – simply choose your card, enter your details, and pay instantly. Your order is processed immediately, and you always maintain full control over your spending.
- 💳 Direct payment without intermediaries
- 🌍 Payment method accepted worldwide
- 🔒 Secure processing via encrypted connection
- 📩 Instant order confirmation by email
PayPal
Pay with PayPal – fast, secure, straightforward
PayPal is one of the most popular online payment services worldwide – and for good reason. With just a few clicks, you can pay securely without having to re-enter your account details.
- ⚡ Order in just two clicks – faster checkout
- 🔒 Maximum security with PayPal Buyer Protection
- 📱 Ideal for mobile orders
- 🧾 Instant payment confirmation and fast shipping
Frequently Asked Questions
Payment Processing – Changes & Inquiries
Can I change the payment method afterwards?
After completing your order, it is unfortunately no longer possible to change the selected payment method. Please choose your preferred payment option directly during the checkout process.
How will I receive my invoice?
Your invoice is included with your delivery in paper form. This way, you have all the relevant information readily available.
What happens with a refund – to which account is the money sent?
The refund is always processed through the same payment method you used for your order. A transfer to another account is not possible.
How long does it take for a refund to arrive?
The processing time depends on our internal review and the respective payment provider. Usually, the amount is credited to your account within a maximum of 5 business days.
Payment Issues – Errors & Declines
What happens if a payment fails?
If your payment was not completed successfully, you can restart the order process and select a different payment method. You will also receive a notification by email with further details.
Why was my payment declined?
A decline can have various reasons – e.g. technical issues, security checks, or missing authorizations from the payment provider. If problems persist, please contact our customer service. We are happy to help.